Frequently Asked Questions

The best choice is a webcam with Full HD (1920×1080p) resolution or higher. You can also use an HD webcam (1280×720p), but in that case the software needs to filter the captured image more heavily, which increases the response time between your head movement and the in-game camera movement.

On the guides page, there is a "List of tested cameras", where you can see which cameras work well, or find out how to test your own. 

It requires downloading and installing the software and a bit of patience, but the result is absolutely worth it. You can watch official video tutorials on YouTube, or read a written guide available here on the website. The written manual is detailed, illustrated with pictures and diagrams, and divided into two parts – the essentials for getting tracking up and running, and a second part with in-depth information on fine-tuning the software for the best possible results. It also includes a section on common issues and their solutions, as well as a list of verified webcams, both of which I keep expanding. 

How thoroughly you want to configure the software is entirely up to you. You can check the manual right now and see for yourself.

To go to the guides page, click here.

The LEDs have a limited beam angle. In practice, this means they shine mainly forward and not into your eyes. You might notice them in your peripheral vision, but they definitely won't dazzle you, and you'll quickly forget about them while playing.

No. The components are manufactured to last as long as possible. During two years of testing, I did not encounter a single kit failure under normal use.

The cable is at least 190 centimeters long and has a USB-A connector.

No. It requires a webcam and PC software, which consoles do not support. 

Most likely, yes! I ship to all European Union countries except Malta. Unfortunately, I'm unable to ship outside the European Union at the moment. 

Orders to the Czech Republic and neighboring countries usually arrive within three business days of being placed. If you're located further away, delivery may take up to two additional business days. 

The warranty is 24 months. To file a claim, please visit this page.

Here you will find all the information you need: https://www.ledtrack.eu/en/warranty/

Currently, individual parts aren't available. If you've lost or broken something, please email me at support@ledtrack.eu